Engaging communities, shaping services in which people’s health and social care needs are heard, understood and met. Through this we can help shape health and social care services and identify and deliver tailored services to provide support and engagement to those communities most underrepresented.
this vision will mean that:
Communities are engaged and active in their own health and social care provision, being an integral part of delivering services ensures the services are responsive to community needs and can highlight emerging issues, themes and trends before a emerging trend becomes a serious health or social care issue.
We want to be representative and support Health and Social Care agencies to listen to communities within which they serve and provide key services, that meet the needs of those communities.
We achieve this by:
- Listening to people, especially the most vulnerable, to understand their experiences and what matters most to them
- Influencing those who have the power to change services so that they better meet people’s needs now and into the future
- Empowering and informing people to get the most from their health and social care services and encouraging other organisations to do the same.
- Providing services that are needed and are effective to reduce inequalities in health and social care.
Our strong values guide our actions and describe who we are:
YVHSC are a provider of valued, required services that reflect the needs of the community whilst ensuring the needs of the communities within which we serve are represented.